Warranty & Support
At Mobeluxe, we are dedicated to delivering premium mobile accessories designed to elevate your digital lifestyle. We stand by the performance and quality of our products and are committed to your satisfaction. Here’s everything you need to know about our warranty and support policies:
1. Limited Warranty
Product Warranty Period:
All Mobeluxe products are protected under a limited warranty covering manufacturing defects. The warranty duration may vary by product category. Please refer to the specific product listing for detailed warranty terms.
What’s Covered:
Manufacturing defects in materials or workmanship
Products that are non-functional or defective upon arrival
What’s Not Covered:
Damage from misuse, accidents, or mishandling
Normal wear and tear
Unauthorized repairs or modifications
2. Returns & Exchanges
If you receive a product that is damaged, defective, or not as described, contact our support team within 7 days of delivery. We will assist you through a smooth return or exchange process to resolve the issue promptly.
3. Customer Support
Our responsive support team is always ready to help. Reach out through any of the channels below:
Email: mobeluxe2025@gmail.com
Phone: (+91) 97990 04494
Live Chat: www.mobeluxe.in/support
4. How to Make a Warranty Claim
To file a warranty claim due to a manufacturing defect, please follow these steps:
Contact our customer support team.
Share your proof of purchase, product details, and a description of the issue.
Our team will guide you through the return or replacement process.
5. Return Shipping
Customers are responsible for shipping the product back to us unless the item was damaged or defective upon arrival.
6. Refunds
If the product cannot be repaired or replaced within the warranty period due to a valid defect, we will issue a full refund for the purchase price.
7. Warranty Extension
Register your Mobeluxe product on our website to extend your warranty coverage and enjoy peace of mind for a longer duration.
8. Feedback & Suggestions
Your feedback helps us grow and improve. If you have any comments, suggestions, or product ideas, we’d love to hear from you.
Thank you for choosing Mobeluxe
