Privacy Policy
At Mobeluxe, we are committed to safeguarding the privacy of our users (hereafter “Visitors,” “you,” or “your”) when they use our mobile application, website, or affiliated services. We strive to offer a secure and enjoyable environment while ensuring your personal data is handled responsibly and transparently.
1. Scope of This Policy
This Privacy Policy explains:
How Mobeluxe collects, uses, processes, and discloses your information.
Your rights and choices regarding your personal data.
Security practices and compliance with applicable laws, including GDPR.
How to contact us with questions or requests.
By accessing or using our app, website, or services, you agree to this Privacy Policy and our Terms of Use. Please review it regularly to stay updated on changes.
2. Applicability
This policy applies to:
All Mobeluxe products, services, and platforms that link to this Privacy Policy.
Information collected via our app or website, which are hosted and operated from India.
Employees, applicants, and third-party service providers associated with Mobeluxe.
Note: Partners or affiliates with their own privacy policies are not covered under this policy. Please refer to their policies when applicable.
3. Information We Collect
A. Personal Information
You may voluntarily provide personal information when:
Contacting us
Registering on the app
Making a purchase
Participating in contests or promotions
This may include:
Name, address, phone number, and email ID
Transaction and shipping details
B. Sensitive Personal Data (SPDI)
By using our services or making purchases, you consent to the processing and storage of SPDI like:
Gender
Location
Purchase activity or preferences
C. Aggregated & Technical Information
We may collect anonymous data through:
Server Log Files: Automatically logs your IP address and website interactions.
Cookies: Small files used to personalize your experience. You may manage or disable cookies in your browser settings.
4. How We Use and Share Your Information
A. Transactions
To fulfill purchases and shipping requests, Mobeluxe may collect and share payment and delivery information with necessary third-party providers.
B. Third-Party Services
We may share data with trusted partners offering:
Hosting and infrastructure
Payment processing
Analytics
Promotions and newsletters
C. Legal Disclosures
We may disclose personal data if:
Required by law or legal process
Necessary to protect Mobeluxe, its users, or the public
In enforcement of our Terms of Use
D. Aggregated Information
Used for:
Usage statistics
Website optimization
Marketing and product development
May be shared with trusted entities under this policy.
5. GDPR Compliance (For EU Residents)
If you’re based in the EEA, we ensure your data is handled per the General Data Protection Regulation (GDPR) standards.
Personal Data We Collect:
Avatar, nickname, language, location
Time zone, device preferences, purchase behavior
Your Rights Under GDPR:
Access, correct, delete or move your data
Request restriction or portability of data
Withdraw consent at any time
Mobeluxe stores data securely and retains it only as long as necessary, or up to 6 years. Account deletion requests are honored within 60 days.
6. How to Delete Your Account
On the Mobeluxe App:
Open the app
Go to the “Profile” tab
Tap on “Delete My Account”
Confirm deletion to remove your data
Via Website:
Please visit our Delete Account section or contact support.
7. Children’s Data
Mobeluxe does not knowingly collect data from users under 18 years. If you are under 18, please use our services only under parental or guardian supervision. We promptly delete any information unintentionally collected from minors.
8. How We Protect Your Data
We adopt industry-standard measures such as:
Encryption of sensitive data
Access control systems
Employee training on data protection
Regular audits and compliance checks
9. Human Resources Data
If you’re a Mobeluxe employee or applicant:
We collect HR-related data for hiring and internal management.
Information is used only for employment purposes.
10. Sale or Transfer of Business
In case of a sale, merger, or restructuring, your data may be transferred to the acquiring entity. That entity will honor this Privacy Policy.
11. Affiliates
We may share your information with our Corporate Affiliates—entities controlled by or under common control with Mobeluxe. These entities will comply with this Privacy Policy.
12. Your Consent
By using our app, platform, or contacting us, you agree to this Privacy Policy. Continued use of our services after updates means you accept the revised terms.
13. Contact Us
Have questions about your data?
Support Manager: Amit Pal Singh
📧 Email: mobeluxe2025@gmail.com
📞 Phone: (+91) 97990 04494
